Our dedicated Community Association Managers provide top-notch services to multiple association clients, including yours! Our HOA management fees are based on a monthly subscription, which factors in the time spent by your HOA manager on property inspections, after-hour meeting attendance, and community oversight.
At Vanguard, we believe in empowering our board volunteers with the latest technology. That's why we offer a comprehensive HOA management software suite for ACC/ARC, covenant enforcement, work orders, financials/collections, and more. With our user-friendly software, managing your community has never been easier!
Partner with Vanguard Management Group today and experience the difference between expert management and advanced technology.
Experience Top-Notch HOA Management Management
At Vanguard Management Group, we pride ourselves on providing exceptional HOA Management services. Here are some reasons why you should choose us as your trusted partner:
- Balanced Portfolio: Our Community Managers handle multiple association clients, ensuring a balanced workload and attention to detail.
- Monthly Reports: We keep you informed with monthly written inspections, work orders, and violation reports, so you're always up to date on your community's status.
- Accountability: With our expert supervision, you can relax and let us handle the management while you focus on other aspects of your community.
- Longevity of Staff: We believe in investing in our team, resulting in highly experienced and dedicated staff who have been with us for years.
- Departmentalized Systems: Our departmentalized systems ensure that all aspects of your community management are handled efficiently and effectively.
- Administrative Support: Our strong administrative support for managers ensures that your Community Manager is always backed up by a team of experts.
Choose Vanguard Management Group for expert HOA Management and experience the peace of mind that comes with having a trusted partner by your side.
Take Control of Your Community's Finances with our Expert Accounting Services!
Our comprehensive accounting services are designed to keep your community's finances in top shape. Here's what we offer:
- In-House Staff: Our departmentalized, in-house staff are dedicated to managing your community's finances and ensuring accuracy.
- Customized Reporting: We provide customized reporting options to keep you informed and in control of your community's financial status.
- Budget Preparation: We help you prepare and manage your community's budget, ensuring financial stability and planning for the future.
- Timely Financial Reports: Our financial reports are always prepared and delivered by the 10th business day of each month, so you can stay on top of your community's finances.
Stay Connected with Your Community Anytime, Anywhere with Online HOA Management Tools
Our interactive online tools provide unlimited access to your community right at your fingertips. Here's what we offer:
- A/P Approval and Payment: Our online tools allow for easy A/P approval and payment processing, saving you time and hassle.
- Financial Reports: Get access to bank activity, financial reports, and detailed collection information, all from the comfort of your own home.
- Violation and ARC Requests: Stay on top of any violations and ARC requests made by owners and occupants, and easily manage them through our online tools.
- Work Order Management: Issue or review work order reports and notes, ensuring that all maintenance requests are handled efficiently and effectively.
- Web Portal for Owners: Our web portal for owners provides a convenient way to report and receive updates on repairs and maintenance, pay bills, review payment history, and report street light outages.
Streamline Your Community's Assessment and Collections
Our assessment and collections services are designed to make managing your community's finances easier than ever before. Here's what we offer:
- Multiple Payment Options: We offer multiple payment options, including credit cards, eCheck, coupons, and ACH, making it easy for owners to pay their assessments.
- Automated Processing: Our customized automated processing system ensures that all assessments are processed accurately and on time, without any hassle or delays.
- Collections Tracking: We keep track of all collections and assist counsel in managing any delinquent accounts, ensuring that your community's finances are always in order.
Say Goodbye to Hassle and Hello to Convenience with Paperless Billing!
Our paperless billing system is designed to save you time and hassle when it comes to paying expenses. Here's what we offer:
- Payables Lockbox: Our payables lockbox captures invoice images, making it easy for you to keep track of your community's expenses.
- Online Approval Portal: We provide an online portal for board review and approval, ensuring that all expenses are properly reviewed and approved before payment is issued.
- Hassle-Free Payment: Once expenses are approved, checks are issued and sent directly to the vendor, ensuring a hassle-free payment process.
- Perpetual Online Activity: All online activity is retained for perpetuity, ensuring that you always have access to your community's financial information.
Streamlined Repairs, Maintenance, and Improvements Services
We understand that maintenance is a crucial part of community management, which is why we offer expert repairs, maintenance, and improvement services. Here's what we offer:
- Preferred Service Providers: We work with preferred service providers to ensure that you receive the best service at the best price, either from your own providers or ours.
- Maintenance Calendar: Our Community Managers create a maintenance calendar and monitor routine services for compliance, ensuring that your community stays in top shape all year round.
- Development of Specifications: We assist with the development of specifications for any repairs, maintenance, or improvement projects, ensuring that all work is done to your community's specific needs and requirements.
- Bidding and Project Oversight: We manage bidding, and oversee projects, ensuring that all work is done efficiently and effectively and that your community's budget is always respected.
- Project Supervision: Our team provides expert supervision of all projects and inspections, ensuring that everything is done to the highest standards and with the utmost care.
Ensure a Beautiful Community with Covenant Enforcement Services
We understand that violations can happen, which is why we offer expert covenant enforcement services to keep your community beautiful and well-maintained. Here's what we offer:
- Initial Policy Guidance: Our team provides guidance with initial policy and statutes, ensuring that all violations are handled in accordance with your community's specific requirements.
- Inspections and Letters: We conduct inspections, write and issue letters to any owners who may be in violation, ensuring that all violations are addressed in a timely and efficient manner.
- Owner Response Handling: We handle all owner responses, whether by phone, mail, email, or online, ensuring that all communication is clear and effective.
Experience Exceptional HOA Management Customer Service
At Vanguard Management Group, we believe that communication is key to effective community management. That's why our customer service department is always ready to provide the support you need. Here's what we offer:
- Live Customer Care: Our "live" customer care representatives are always available to answer your questions and provide the support you need, ensuring that you always have the help you need when you need it.
- Extended Customer Service Hours: We offer extended customer service hours, making it easy for you to get in touch with us, even after regular business hours.
- Multiple Payment Options: We offer multiple payment options, including ACH, charge card, eCheck, and coupon, making it easy for you to pay your assessments and other fees.
- Access to Forms and Apps: You can access forms and apps by download, fax, or online completion, ensuring that you always have the resources you need to manage your community effectively.
- Critical Date Tracking: We help you track critical dates, such as insurance expirations, ensuring that you stay on top of all important dates and deadlines.
Choose Vanguard Management Group for exceptional customer service and experience the difference of a trusted partner by your side!
Stay on Top of Your HOA's Maintenance with Comprehensive Inspection Services
We understand the importance of regular inspections in keeping your community in top shape, which is why we offer comprehensive inspection services. Here's what we provide:
- Tailored Inspections: Our written inspections are tailored to your community's specific needs and requirements, ensuring that all areas are covered, and all issues are identified.
- Comprehensive Coverage: Our inspections cover common areas and amenities, maintenance contract supervision, and grounds and service reports, ensuring that all aspects of your community's maintenance are covered.
- Expert Supervision: Our team provides expert supervision of all maintenance contracts, ensuring that all work is done to the highest standards and with the utmost care.
Choose Vanguard Management Group for expert inspection services and enjoy a beautiful, well-maintained community that everyone will love!
Streamline Your HOA's Architectural Review Process
We understand the importance of a smooth and efficient architectural review process, which is why we offer online services to make the process easier than ever. Here's what we offer:
- Online Application: Our online application and all required documents are available online, making it easy for owners to submit their requests and for you to manage them.
- Date Sensitivity Protocols: We follow date sensitivity protocols, ensuring that all requests are handled in a timely manner and that no deadlines are missed.
- Auto-Approval Option: We offer an auto-approval option for requests that meet specific criteria, making the process even faster and more efficient.
- Committee/Board Communication: We provide a platform to share notes and comments with the committee or board, ensuring that all parties are informed and up to date.
- Manager Assistance: Our team provides expert assistance as needed, ensuring that all requests are handled with care and attention to detail.
Choose Vanguard Management Group for expert architectural review and processing services and experience the convenience of our online platform!