The Vanguard Advantage applies to our clients who benefit from our management style:

  • With over 30 years of experience, we have time tested systems and processes that others are guessing at.
  • Requiring accountability of staff and managers
  • Provide state-of-the-art methods of communication
  • Utilizing the industry’s most up-to-date, real time, online property/ accounting technology and software
  • Departmentalization ensure topnotch manager support and owner accessibility.
  • The go-to for the management of catastrophic (sinkhole, fire, collapse, termite) experience and personnel.

The Vanguard Advantage is what sets up apart from the competition. With Vanguard Management Group, you receive:

  • Board Member Education

    Vanguard Management Group conducts board orientations which lessen the learning curve for the new Board. The orientations are packed with industry information and community facts to bring everyone up to speed. This ensures everyone is on the same page and strengthens the communication between all the board members.

    No More Pre-Legal Collection Costs

    Vanguard Management Group passes the administrative costs of collection on to those who do not pay their fees on time. This means you never have to worry about paying out of pocket for envelopes, postage, statements, and other administrative costs relating to collections.

    Detailed Inspection Reports

    We know you have questions and it’s our job to make sure they are answered before they’re asked. Our reports strive to anticipate your needs by tailoring each report to your community, giving you assessments and solutions to any issues. If a solution requires community dollars, we make recommendations to the Board and await your approval.

    Redefining Personal Communications

    Our state of the art, interactive website redefines the term ‘personal communications’ and marks a new level of service for many of our clients. Don’t have internet? Our customer service representatives are there to take your calls. Phone calls are returned at least once, often twice, a day. If we are unable to immediately answer any questions you may have, we’ll respond within one business day by email. All calls are recorded. With detailed analysis provided by the system, we can monitor times on hold, hang ups, call backs, and many more capabilities to ensure the best client experience when owners phone in.

    No Management Overload

    Other Management groups often have one manager handling numerous tasks and are therefore not always able to provide a premium level of service. At Vanguard Management Group, we pride ourselves on our ability to work as a team. Our managers are never overloaded. Their primary purpose is to work directly with the Board. Property inspectors handle the violation inspections and letters. Accounts Receivable ensures your policies are followed monthly. Our insurance administrator will bid your insurance out each year. When you engage our services, you get more than a manager. You get a team ready to provide the level of service you deserve.

    Leaders on the Frontline

    You won’t only get a specialized Vanguard team working with you. Each project is overseen hands on by the four leaders of Vanguard Management Group:

    Robert J. Moyer Jr.

    President of Vanguard Management Group

    President of the CEOMC
    Bachelor’s degree from Florida State University in Accounting
    IRS Field Agent for seven years

    Janet Moyer

    CEO of Vanguard Management Group

    Over 25-years’ experience in the Property Management Industry
    Fully licenced: LCAM
    Held position of Senior Account Controller – CEO

    Janna Winfield

    Vice President of Operations

    15 years’ experience in the Property Management Industry Oversees the introduction and implementation of the best practice as well as well the continuous Total Quality Management (TQM)
    New Community / Transition team Lead
    Administration and Human Resource Executive

    Bonita Vandall

    Vice President Client Relations

    Over 30 years’ experience in the Property Management Industry Condos, Co-Ops, HOA’s, Multi-Family, Mobile/Modular
    Fully licensed: LCAM since 1988
    CAI Designations : CMCA, AMS, PCAM
    Building Managers International – CBA

    Sue Demski

    Director of Accounting

    15 years’ experience in cash management and project management
    Bachelor’s Degree in Accounting, University of Phoenix

    They will attend meetings, orientations, inspections, and the detailed discussions which will ultimately result in a smooth transition with mutually agreed upon management objectives of your community. The level of attention you can expect for your Association will go beyond the day of the sales pitch.

    A Strong Support System

    We believe in departmentalization which means your members will have multiple contacts when they phone our offices for assistance. We have a strong support staff to ensure your policies are followed month after month. Many of our competitors can’t say the same.

It’s time to choose an association management solutions company you can trust.
Contact us to see how you can benefit from the Vanguard Advantage.

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