The Vanguard Management Group, Inc.

Repair - Maintenance Request -General, Building - How Long Can it Take?

Complete the items below to get an update on a matter previously reported or to bring a new item of repair or maintenance to Management's atttention.Building Repairs and Maintenance

Non-emergency repairs and repairs performed by personnel under contract with your association such as Irrigation Specialists are typically held until the next scheduled visit. This could be from two days to a maximum of 30 days or longer if it is costly. Other are batched or held until then so that special charges or multiple service charges are not incurred. This explains why you may see a few items handled quickly or quicker while other matters seem to lie idle forever. Since your community’s funds are limited; the Board and Management does their best to use them wisely and to stay within the budget.

Here are examples of service requests that will be batched:

Spraying wasp nests

Replacing burnt out light bulbs

Building or grounds cosmetics

Cleaning something that is not a safety issue

Light repairs that are not safety issues


Enter Your Name, E-mail, and Telephone Below:
	Name of Community	*
	Address within Community		Not necessarily your mailing address
	Account Number if Known


		Have you reported this problem before?
Some repair and maintenance items that are not damaging the property may take 30-40 days based upon your community's policy. See Resource Center for complete details if applicable.

	Brief Description of Issues	*
	Location or approximation of Problem	*	To expedite service please be exact as possible with location

	Last Name	*
	First Name	*
	E-mail
	Telephone	*	Use a number where we might leave a message if you are unavailable when we call

I Prefer To Be Contacted By:
		E-mail
		Telephone

If you wish to be contacted as a courtesy that we received your request, be sure to include your email. This matter will be handled within the time frame dictated by your community's standards and policies. You may review them within this site if desired. Thank you for your assistance!

Please Detail Your Request or Question Below:
	Maintenance or Repair Item	*	Thank you for reporting this problem! We appreciate the details and time this takes
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