Your Community will not allow us to accept payments at our offices, unless you have an actual statement that says to send it to our offices. Your payment must be accompanied by a coupon and addressed as instructed by the coupon book (there are mailing label stickers in the back of your coupon booklet).
When a check is mailed to our offices, we must create a deposit slip and mail it to the very location that you were required to mail it to with your coupon. Bringing it to our office will delay your deposit and may result in a late fee or violation notice.
If You Need a Coupon Book: We will take one payment while your coupon order is being processed. Follow these instructions to ensure your payment is properly posted to your account. Please make out the check to your community. Please be very detailed. We manage many communities with similar names such as Raintree Village 1, 3, 4 and 9. We also manage Raintree Manor 3; another similarity is Meadowood and Meadowglen. So please give us the full legal name of your community. Put your account number on the check if you know it. Include your phone number, fax and email address so that we have your contact information. If you are a new owner include your closing statement. Address your envelope to the name of your community, just like your check, Vanguard Management Group, Att: Payment or Coupon Order. 9300 N 16 St, Tampa Fl. 33612. Account Payment Coupons cost $10 and that $10 will be applied to your account.
Auto Pay Information: Never worry about mailing another payment or ever getting a late fee. Complete this form to have your association fees deducted from your account automatically whenever they are due. (Auto Pay Form is available in this web site under forms)
Assessments are deducted on the third of the month for whatever months they are due.Paying by Charge Card, CheckFree Your association does not accept paperless checks or charges. CheckFree is unable to utilize your coupon book and thus defeats the MICR scanning process. Paying by charge card offers similar problems. Both methods are exceptions to the automated daily processing. Both methods require human intervention to post to your account. Please consider Auto Pay it is far superior to charge cards and checkfree payments.
Waiving Late Fees:If you would like us to waive this policy one time because you are ordering coupons and awaiting the arrival of the book, we will be glad to do so. A form is available on this web site to help you complete this request.