…About The Vanguard Management Group
We attribute our success to our ability to communicate

• In Business Since 1988; Centrally Located Near I-275 & Busch
• We Manage 73 Associations, Both Condominium Communities And Homeowner Associations From 17 To Over 700 Homes.
• We Employ 19 Persons, 9 Of Which Are Property Managers.
• Our Offices Are Departmentalized Thereby Allowing The Board And Members To Communicate With Either The Department Or The Manager.
  • Accounts Receivable
  • Accounts Payable
  • Accounting
  • Time Sensitive & Insurance Administration
  • General Administration
  • Disaster Management

Internal Communications

• Monthly Manager Meetings & Weekly Reporting To Supervisor
• Twice Monthly Staff Meetings
• New Community Orientation
• Weekly CEO  Meeting
• Intra Office E-Mail
• Systems And Software Training
• Written Job Descriptions For All
• Written Processes By Department
• Uniformity Of Information To Provide Backup Support 
• Emergency Support On & After Hours

Communications

• Customized Inspection Reports
• Weekly Board Mail
• Communications Via Voice, Email, Fax, Fax On Demand, & On-Line
  
• Regular CCCR, AR,, WO Reports
• Managers Reports For Board Meetings
• New Board Member Primer
• New Owner Package
• Information Messaging
• Management & Assoc Web Site
• Remote Access Via Terminal Services
• Management Team Startup
• Customized Management Plan Of Action

Community management is not just about buildings, grounds and maintenance.  Its about communications being the best that it can be both internally within our company and without.  A communication triangle exists between the Management, Leadership and Membership in any given community.  Our success comes from our ability to foster, nurture, enhance and empower communications within this triangle.