At Vanguard Management Group, we offer and provide both specialty services and information to our clients, to their homes and to their community.  At Vanguard, we view this bundle of specialized services and information as a commodity.   Like any other commodity, this commodity will benefit only those who have access to it when they need it.

And this is what sets the Vanguard Management Group apart from other management companies.  The information and services that any owner may need is always available, always accessible, and always timely.

Others offer “websites” and tout their sites as the end all and be all to the complete fulfillment of their clients needs. “Report a violation or repair, determine if your last maintenance fee check cleared, and check your community calendar for upcoming meetings – all 24/7 – what more can you ask for?” 

While we too provide an exceptional website product, at The Vanguard Management Group we  recognize that a website is just one “method of delivery” for this commodity of specialized services and information that we offer.  Statistical studies show that even our websites which are deemed among the best are only used by 30% of our clients at most!

What about the other 70% of the population who are computer illiterate, or who need information while they are at work, or who are in their car waiting for an appointment or whom just prefer to use a fax, a telephone or snail-mail?

This 70% is the frustrated majority.  They live in a hurry up, fast paced society and typically view themselves as wasting their time waiting.  Waiting for mail, waiting for answers, and holding a phone waiting for someone to pickup on the other end continues to fuel their frustration.

Customer Care Powered by InfoTele is our method of deliver to those unwilling or unable to use the internet.  InfoTele is a blend of both live customer service and an extremely detailed interactive messaging and information provider.

Our providing this combination of web assistance and customer service truly sets us apart and pushes the Vanguard Management Group to the forefront of professional management companies around the nation.  If your objective is to meet the needs of all members of your community, The Vanguard Management Group is your only logical choice!